Privacy Policy

5FM is an SABC radio station.

5FM collects data to improve the user experience on the APP. This data typically does not contain unique identifiers, unless the user has given consent for the collection of this data. Data collected to improve user experience include but may not be limited to, device information, IP address, referral source, time spent on the app / page, page views, operating system, geographic location, amount of times accessed, links clicked and other generic demographic data.

5FM takes your privacy seriously, and will make the best effort to keep any user data collected safe. 5FM and the service provider have put in security measures to safeguard data from unauthorized access.

Data will be retained for as long as it is needed, or as required by law.

We may share data with our partners, or as required to by law, in line with protecting privacy.

The app contains links to third party platforms or websites, and 5FM is not responsible for the privacy policies or content polices of these third party platforms or websites.

This privacy policy may be updated from time to time.

 

1. Data Collection and Usage

We collect user data, including but not limited to (list specific types, e.g., email address, device information, and location data), to provide and improve our services, personalize user experience, and for analytical purposes. This data is only collected with user consent and for the purposes outlined in this policy.

 

2. Data Sharing

We do not share user data with third parties unless required to provide our services (e.g., with payment processors or analytics providers) or comply with legal obligations. All third-party partners are contractually obligated to protect user data and use it solely for the purposes specified.

 

3. User Rights

Users have the right to access, modify, or delete their personal data. To exercise these rights, users can contact us at Digital@5fm.co.za.We will respond to all requests within 30 days, and take appropriate actions as required by law.

 

4. Security Measures

We implement appropriate technical and organisational measures to safeguard user data from unauthorized access, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments of our systems and practices.

 

5. Contact Information

For any questions or concerns related to your data or this privacy policy, please contact us at Digital@5FM.co.za

 

6. Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Users will be notified of significant changes via (email notification, in-app alerts, or website updates) at 7 days before the changes take effect.

Our full privacy policy can be found here